At 7ypg, healthy entertainment comes first. This page brings together all the control tools available on the platform, guidance on recognizing warning signs, and support channels for anyone who needs help. Playing responsibly is not just an option — it is a commitment we make together with you.
If gambling is affecting your finances, your relationships, or your mental health, our team is here to help — no judgment, in English, 24 hours a day.
We do not treat responsible gambling as a regulatory checkbox — it has been part of the product from day one.
Five tools that put control in your hands — available right now, no hassle.
Answer the questions below honestly. There are no right or wrong answers — the goal is to help you better understand yourself.
Recognizing these patterns early makes all the difference. None of them are anything to be ashamed of.
Responsible gambling is the practice of taking part in entertainment activities — such as casino, slots, Sports Betting, and crash games — in a conscious way, within the financial and time limits you set for yourself, and with the ability to stop whenever you choose. It is not about never playing, nor about restricting the fun of those who enjoy it in a healthy way. It is about making sure gambling stays a free choice, not a compulsion.
In recent years, Brazil's online entertainment market has grown substantially. Brasileirão Série A, Copa do Brasil, Libertadores, UFC, and e-sports have gained massive coverage across betting platforms. Slots with Brazilian themes and live casino with Portuguese-speaking dealers have become part of daily life for millions of people. And with that growth comes greater responsibility for the platforms operating in this market.
7ypg understands that a platform focused solely on user growth, without considering user well-being, isn't building anything lasting. That's why, from the ground up, responsible gaming tools were designed as core features — not footer pages nobody ever finds.
7ypg operates a behavioral monitoring system that identifies patterns associated with problem gambling — such as a sudden increase in deposit volume, consecutive deposits immediately after withdrawals, or sharp changes in a user's betting patterns. When these patterns are detected, the support team is notified to reach out to the user in a discreet and respectful manner.
This contact is not punitive or intrusive. The team checks in to see if the user is doing well, informs them of the available tools, and offers support — without requiring any action. The decision to use the control tools always belongs to the user, except in cases where an immediate risk situation justifies proactive protective measures.
Additionally, 7ypg never sends communications encouraging a user who is on a pause or self-exclusion to return to gambling. Reactivation bonuses and win-back offers are not sent to accounts in a voluntary pause — this is a meaningful distinction that separates platforms genuinely committed to responsible gambling from those that merely meet minimum requirements.
Gambling disorder — recognized by the World Health Organization as a clinical condition — affects roughly 1% to 3% of the general population, with higher prevalence among young adult males. In Brazil, research suggests that growing exposure to digital entertainment and online betting is expanding the at-risk group, particularly among people already living with anxiety, depression, or other conditions.
Pathological gambling shares neurobiological mechanisms with other addictive disorders: the dopamine released by the anticipation of an uncertain outcome is the same neurotransmitter activated in substance dependencies. This is why "just one more round" can turn into hours of play without the person consciously noticing time passing.
Understanding this mechanism isn't a reason for fear — it's a reason to respect your own human vulnerability. 7ypg believes that a platform that keeps its users informed about these dynamics helps them make more mindful decisions. Session time alerts and session limits exist precisely to create deliberate pause points that break the automatic flow of play.
If you notice that activities you once enjoyed — playing football with friends, watching shows, spending time with family — have lost their appeal and the casino or Sports Betting have become the main or only source of excitement in your day, that is an important sign that deserves attention. Talk to our support team or a mental health professional.
If you have decided you need a complete break from the platform, the self-exclusion process at 7ypg is straightforward and hassle-free. We will not try to retain you or question your decision.
A simple process, no retention attempts, with your balance returned via Pix.
Log in to 7ypg and go to "Settings" in your account menu. If you can't access your account, reach out via live chat or email at suporte@7ypg.best — our team will process the request on your behalf.
Inside Settings, find the "Responsible Gaming" section. There you'll see all available tools: deposit limit, loss limit, time alert, temporary pause, and permanent self-exclusion.
Click "Permanent Self-Exclusion" and review the information about what happens after exclusion. If you have an available balance, you can choose to receive it via Pix before confirming account closure.
Once confirmed, the account is closed in under 60 seconds. You will receive an email confirmation. Any remaining balance is processed via Pix within 24 hours. After self-exclusion, the account cannot be reactivated.
Self-exclusion is an important step, but mental health professionals can help address the emotional and behavioral aspects of problem gambling. Our support team can point you toward resources available in Brazil — just reach out at suporte@7ypg.best.
Common questions answered clearly and without the runaround.
7ypg was built for Brazilian players who want quality entertainment — with Pix, in BRL, in English, and with the control tools that put you in charge. Free registration, minimum deposit of R$ 20.00.